Notice to all users of SiteHandler on NA3 instance


This is to inform you that we will decommission Site Handler NA3 instances by June 30, 2024. All data less than 10years old (unless country specific requirement) will be archived to facilitate potential legal & contractual disputes resolution. Hence, we would request you to migrate to Sitetracker asap unless the existing projects in Site Handler are completed prior to this date. SAGND organization is prepared to help you out with the migration, if you need support.

Please Note : Below are the supported browsers for new SiteHandler version R3H:
(a). Internet Explorer 8 and 9
(b). Mozilla Firefox 12 and above


Notice to all users of SiteHandler NA3 instance

This instance is for the customer Sprint only


AT&T can be found on NA2:

Internal: https://sitehandler-na2.internal.ericsson.com/sh-na2/faces/login.xhtml

External: https://sitehandler-na2.ericsson.net/sh-na2/faces/login.xhtml


All other customers on NA1:

Internal: https://sitehandler-na.internal.ericsson.com/sh3isb/faces/login.xhtml

External: https://sitehandler-na.ericsson.net/sh3isb/faces/login.xhtml


Welcome to the Global NA3 SiteHandler server
Server location: Alpharetta, GA, United States
Release 3H
Latest patch - 3.0.2.R06


For External User (Suppliers, FSO, Customers) services requests, please send requests to:
pds.external.user.support@ericsson.com


For Internal User (Ericsson FTE and ARP) service requests, enter a ticket into ITSM. Instructions below:
RNAM Service Request Guide �
http://erilink.ericsson.se/eridoc/erl/objectId/09004cff8895fa80?docno=EUS-14:010939Uen&action=current&format=pdf


Additional information can be found on the Ericsson Intranet

RNAM SiteHandler Support and User Access Information:
https://ericoll.internal.ericsson.com/sites/Project_Delivery_Systems/SitePages/Site%20Handler%20Tools.aspx

Global SiteHandler IT Catalog home page:
http://itsc.internal.ericsson.com/product/LXA116081#description